고객 배경
Tealight holder import became a top priority for an Austrian home décor importer as the company prepared to launch a seasonal collection for independent gift shops and interior boutiques. However, previous sourcing experiences were marked by inconsistent product quality and unreliable delivery schedules, making it difficult to maintain stable inventory and meet seasonal demand.
As a professional tealight holder factory, 모스테브 was chosen to create a special line combining the beauty of a tealight holder with the practicality of use for wholesale distribution.
The client wanted a 95 mm clear glass tealight holder with a fluted side and a gently rounded edge, and a thick weighted base. The fluted texture was selected as it produces a nice warm fluted candlelight effect and conceals fingerprints when handled in the store. Reinforced base gave added stability to wooden tables and decreased the risk of breakage when moving tables.
도전 과제
- Repeat imports of the same appearance.Repeat imports of same appearance: The client had noticed quality variations in transparency, pattern and overall size between the previous deliveries from various factories. The differences in the product caused the problem of replenishing inventories, as it was not possible to line up the different product batches without the appearance of differences.
- Protecting fragile products throughout international transportation: The tealight holders were brought in by sea and then redistributed to regional warehouses, but it was often discovered that the containers were damaged and that the glass was broken, leading to the need to replace the containers and slow delivery to customers. Development of packaging reliability was as critical as improving product reliability.
해결책
모스테브 took up a wide-ranging production and export plan to address the problems.
- Created special production molds to standardize each batch of products with previously ordered ones.
- Standardized parameters for glass melting and pressing for consistency of clarity and texture.
- Increased the thickness of the base without changing the external appearance.
- Designed reinforced export packaging including custom designed dividers to reduce carton movement.
- Did pre-shipment pallet compression test to ensure packaging strength for sea transport.
결과
The client received the first delivery of tealight holder imports from Mosteb on schedule and found it to be well consistent with no incident of any damage caused during transportation.
There was less time consumed in the warehouses, due to the dimensional consistency of all cartons, when compared to previous imports. Retail customers were also more satisfied with the high quality of the products’ visuals, prompting the client to order more for the next holiday season.
우리가 어떻게 했는지
- 디자인 컨설팅: Before we made our recommendation for a fluted glass structure design that would be both decorative and easy to manufacture, we discussed with the client the target market, retail positioning, and price range.
- Engineering Review: Engineering contributions involved optimizing the mold size, base weight distribution and wall thickness for stability and economical shipping.
- 견본 추출: Several samples of prototypes were manufactured and tested to check their clarity, texture depth, compatibility with candle production, and packaging capabilities. Some minor changes were done prior to the mass production.
- 생산: All batch of manufacture were made with the same production parameters and quality inspection procedure. Finished products were then subjected to dimensional, visual and packaging checks prior to being exported.
고객이 Mosteb를 선택한 이유
- Direct factory of tealight holders with complete production monitoring system
- Ability to tailor to wholesale projects with flexibility
- Repeatability of quality
- The export team has experience in export to Europe and is familiar with import requirements
- Special Glass Fragile Packaging Solution
- Clear communication from the sample to shipment.
Client Feedback
Our previous suppliers were having trouble being consistent from order to order, so this presented a problem for our inventory and our retail customers. Our packaging changed to reduce damage in transit and Our previous suppliers was ineffective at communicating and providing consistent quality from order to order, Mosteb was better at providing stable quality, excellent communication and packaging that reduced the damage in transit, allowing us to concentrate on growing our business instead of trying to meet the challenges of our supply.
결론
An attractive product design is just one of the key factors in a successful tealight holder import project. A reliable chain of production depends on consistent manufacturing, dependable export packaging, accurate production planning and good communication.
An experienced tealight holder manufacturer, Mosteb offers importers a reduced risk of sourcing with glass tealight holders that are customised to their specific needs with reliable production quality.
